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| 1. How can I find out whether my goods qualify for customs preference when imported into Cyprus? |
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| 2. My bank has advised me that for a new customer in Jamaica I should ask for payment by confirmed letters of credit, but also said that since Jamaica runs short of sterling from time to time it may not always be prepared to confirm credits, in other words, that they may prevent my accepting orders or being paid for goods supplied. What can I do?
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3. I have received an order from an export house, who specify that I must use aligned SITPRO export documents. What are these, where do I get them and what are their advantages?
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| 4. My bank has sent me a letter of credit from a new customer and it contains so many mistakes that the cost of amendments would probably take all the intended margin on the transaction and more. What should I do?
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| 5. My company, which does colour printing, has received an order from a customer unknown to us, to print and supply a large quantity of currency notes in various denominations for an African country. The price is attractive but this is not our normal line of business and we cannot be sure the transaction would be legal. Can you advise me?
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| 6. I have a new customer in a country where imports must be insured on a carriage and freight basis and insurance effected with a firm in that country. The customer has asked me to arrange insurance for him and has given me details of the company, but I am unhappy about this because I expect difficulty in notifying the company when goods are shipped and I have no experience of their reliability in meeting claims. What should I do?
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| 7. My company has a new customer in a country which, we now learn, requires consignments to undergo pre-shipment inspection. Can you offer any general advice? |
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8. My company exports sophisticated electronic equipment and we wish to enter new markets. How can we find out whether our products will be subject to export controls? |
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| 9. We always invoice our customers overseas in sterling but some customers complain that this means that they cannot budget for our prices because exchange rates change and other companies with whom we would like to deal are unresponsive to our approaches. Would we do better to invoice in another currency, something we have never tried?
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| 10. My company is considering whether to open business with one or more countries in the former Soviet bloc but the information in the Guide is not helpful. Can you give any advice? |
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| 11. We wish to extend our UK business in small-value items to other countries, but doubt whether we can do this profitably. Our bank manager has said that he will accept cheques of low values drawn on foreign bank accounts but warns that these may take weeks to clear and we are worried that bank charges could be too high to give us acceptable margins. Is there a way round this problem?
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| 12. The Guide says nothing about protection of industrial property - parents, trade marks and registered designs - in overseas markets. What should I do? |
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| 13. After hearing a talk on "safer exporting" I asked my freight forwarder to arrange credit insurance for me, but he replied that this was for me to do. Is he right?
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| Waybill House, 1 Fitzhamon Court, Wolverton Mill, |
| Milton Keynes, Bucks, MK12 6BA |
| Tel: 01908 221162 Fax: 01908 313800 |
| Email: stewartt@tatefreightforms.co.uk |
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